Senior Manager Manager - Kathleen McSpurren
The manager oversees all financial and administrative operations of the centre, reporting to the co-directors. Kathleen acts as a project manager for web surveys and multi-mode projects. Kathleen has developed our web capacity and works with UW Information Systems and Technology to offer web support to the University community. She has been associated with the SRC for many years, sitting on the board as a graduate student member, and consulting on a variety of surveys. Kathleen has a Master's in Sociology from the University of Waterloo.
Project Manager - Sharon McConnell
Sharon McConnell joined the Survey Research Centre in 2009, as Project Manager. Sharon brings with her 12 years of survey research experience in both private and public sectors, across a variety of industries, such as hospitality, insurance and financial products and services, retail, and public health care. Sharon holds a Master of Science degree in Applied Statistics from the University of Guelph.
Call Centre Supervisor - Lindsey Webster
Lindsey Webster joined the SRC in September, 2006 as the Call Centre Supervisor. Lindsey oversees all aspects of call centre operations, including fieldwork conduct, sample management, and interviewer supervision. Lindsey's primary responsibility is to hold SRC telephone fieldwork to the highest standard of research with tight sample control, adherence to protocols, and interviewer support.
Casual Staff
From time to time, the SRC hires graduate students in Sociology and Statistics and Actuarial Science to assist in special projects and data analysis. We also employ over 25 undergraduate students as telephone interviewers in the call centre. We are always looking for responsible, articulate, bilingual students interested in primary research.